Connect your WhatsApp Business account to SupportChat and let AI handle every customer conversation instantly. Respond to inquiries, qualify leads, share product information, and deliver outstanding support around the clock on the world's most popular messaging platform.
Start Free with 100 CreditsNo credit card required • Setup in 5 minutes • Try all features free
Over 2 billion people use WhatsApp daily and expect instant replies from businesses. Yet most companies struggle to keep up with message volume, leading to slow responses and missed opportunities. SupportChat connects to your WhatsApp Business account and uses AI to respond immediately, 24 hours a day. Whether you receive 10 or 10,000 messages, every conversation gets professional, immediate attention.
Faster response times
Always-on availability
WhatsApp users worldwide
Set up intelligent WhatsApp automation in four simple steps
Link your WhatsApp Business account to SupportChat using Meta's official API. The integration is secure, straightforward, and takes just a few minutes to complete.
Upload your knowledge base so the AI learns everything about your business. Add website content, product catalogs, FAQs, documents, and custom Q&A pairs.
Once connected and trained, the AI automatically responds to every incoming WhatsApp message in real time. It understands context, maintains conversation history, and delivers accurate answers.
Track every conversation from your dashboard. Review chat history, monitor analytics, collect leads, and continuously refine your AI's performance for better results over time.
Everything you need to automate WhatsApp conversations and grow your business
Train the AI with your website content, documents, FAQs, and product catalogs. It learns your business inside and out to provide accurate WhatsApp responses.
Automatically detect and respond in 95+ languages. Serve customers worldwide on WhatsApp without language barriers or multilingual staff.
Automatically capture customer contact details, qualify leads through conversation, and export them to your CRM. Never miss a sales opportunity.
Track conversation volume, response times, customer satisfaction, and frequently asked questions. Use data-driven insights to improve performance.
Define your brand voice, tone, and response guidelines. The AI follows your specific instructions to maintain brand consistency in every conversation.
The AI remembers the full conversation history and uses context from previous messages to deliver relevant, personalized responses throughout the chat.
SupportChat WhatsApp automation adapts to your industry and scales with your needs
Get 100 free credits and experience the power of AI-driven WhatsApp automation. Set up in minutes, no technical skills required.
Everything you need to know about WhatsApp AI automation
SupportChat connects to your WhatsApp Business account using Meta's official API. Once connected, the AI automatically reads incoming WhatsApp messages, understands the customer's intent using natural language processing, searches your knowledge base for relevant information, and responds instantly with accurate, helpful answers. The entire process takes seconds and feels completely natural to customers.
Yes, a WhatsApp Business account is required to use SupportChat's WhatsApp integration. If you don't have one yet, we provide step-by-step guidance to help you create and verify your WhatsApp Business account through Meta. The setup process is straightforward and typically takes just a few minutes.
Absolutely. You can train the AI with your specific business information, define your brand voice and tone, set custom response guidelines, and provide examples of how you want the AI to communicate. The AI learns from your knowledge base and follows your instructions to ensure all WhatsApp responses match your brand personality and business requirements.
When the AI encounters a question outside its trained material, it draws from your entire knowledge base to provide the most relevant answer possible. You can continuously expand the AI's knowledge by adding new documents, FAQs, and training data. The AI improves over time as you enrich its knowledge base, ensuring it handles an ever-wider range of customer questions accurately.
Yes. SupportChat automatically detects and responds in 95+ languages. When a customer sends a WhatsApp message in any language, the AI identifies it and replies in the same language. This allows you to serve a global customer base on WhatsApp without hiring multilingual support staff or configuring separate systems for different regions.
All WhatsApp conversations are encrypted end-to-end, both in transit and at rest. SupportChat is GDPR compliant and uses Meta's official WhatsApp Business API. Your customer data is never used to train AI models. You maintain full control and ownership of all conversation data and can export or delete it at any time.
